Privacy Policy

Last Updated: May 20, 2026

Jen Tanner Creative ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website jentannercreative.com (the "Site") or engage with our consulting services. This policy complies with the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect
We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, company name, job title, and other contact details when you fill out a contact form, subscribe to a newsletter, or book a consultation.

  • Commercial Information: Records of services purchased, obtained, or considered.

  • Internet Activity: IP address, browser type, pages visited, time on site, and referring URLs, collected automatically via cookies and analytics.

  • Professional Information: Business details you provide during consulting engagements.

  • Inferences: Preferences and interests drawn from your interactions with us.

2. How We Collect Your Information
We collect information:

  • Directly from you (contact forms, email, consultation calls).

  • Automatically (cookies, log files, analytics – see our Cookie Policy).

  • From third-party platforms (e.g., if you interact with us on social media).

3. Purposes and Lawful Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we only process your personal data when we have a lawful basis. These include:

  • Consent: For sending marketing communications and using non-essential cookies. You may withdraw consent at any time.

  • Contractual necessity: To provide the consulting services you have requested and to manage our client relationship.

  • Legitimate interests: To improve our website, analyze usage, prevent fraud, and respond to general inquiries, where those interests are not overridden by your data protection rights.

  • Legal obligation: To comply with applicable laws.

4. Disclosures of Personal Information
We do not sell your personal information for monetary consideration. However, we may share or disclose data to the following categories of third parties:

  • Service Providers: For website hosting (Squarespace), email marketing (e.g., [Mailchimp/ConvertKit – specify if used]), scheduling (e.g., Calendly), and analytics (Google Analytics). These providers process data on our behalf.

  • Professional Advisors: Lawyers, accountants, or insurers where necessary.

  • Legal & Safety: If required by law, court order, or to protect rights and safety.

Under the CCPA, this could be considered a “sharing” of information for cross-context behavioral advertising if applicable; we do not currently engage in such sharing.

5. Your Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your personal data:

  • Right to Know/Access: Request details about the personal data we hold about you.

  • Right to Rectification: Correct inaccurate data.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a structured, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests or direct marketing.

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

  • Right to Opt-Out (CCPA): While we do not sell data, California residents may opt out of any future sale/sharing of personal information.

To exercise any of these rights, please email us at hello@jentannercreative.com with the subject line "Data Subject Request." We will verify your identity before processing and respond within the legally required timeframe (typically 30 days for GDPR, 45 days for CCPA).

6. Cookies & Tracking Technologies
We use cookies and similar technologies to operate, analyze, and improve the Site. You can manage your cookie preferences via our consent banner. For detailed information, please review our [Cookie Policy] link.

7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described, unless a longer retention period is required by law. Client engagement records are typically kept for 7 years for legal/tax purposes.

8. International Transfers
If you are located outside the United States, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or relying on service providers with adequate data protection certifications.

9. Children’s Privacy
Our Site and services are not directed to individuals under 16 (GDPR) or 13 (CCPA). We do not knowingly collect data from children.

10. Changes to This Policy
We may update this policy periodically. The "Last Updated" date will reflect changes. We encourage you to review it regularly.

11. Contact Us
For questions about this Privacy Policy or data practices:
Jen Tanner Creative
Email: hello@jentannercreative.com